Terms and conditions

Updated: November 2024

General terms and conditions

The following terms of use regulate the conditions of access and use of this website, visadosexpress.com, which is managed and owned by Global Migration Advisors, LLC (hereinafter, “the company”). Access to and use of this website is voluntary and free of charge, and automatically confers the status of “user” (hereinafter, “the user,” “you”). If the user decides to contract our private professional services, he/she will be granted the status of “client” (hereinafter, “the client” or “you”), which implies full acceptance of these terms of use. We therefore recommend that you read these terms carefully before using the website. If you do not agree to these terms of use, please refrain from accessing or using the website.

These terms of use may be updated at any time and without prior notification to the user/client in order to comply with current legislation, for commercial reasons or due to changes in the services or functionalities of the website. The updated terms of use will come into force once published on the website. Therefore, the user acknowledges and accepts the responsibility to review these terms of use periodically.

The user agrees to use this website in accordance with the laws and regulations in force and in accordance with these terms of use. If any provision of these terms of use is declared void or invalid by a court of law, the remaining provisions shall remain valid and enforceable.

Website information and services

Only adults of legal age may use this website. Therefore, if you do not possess the minimum legal age according to the laws and regulations of your country, please do not access or use this website. The company reserves the right to restrict access to the website, without prior notice, to any user who does not meet this requirement.

This website offers:

Information on the application process for electronic travel authorizations and admissibility requirements for foreigners, based on official government information.
Professional assistance services for the submission of electronic travel authorization applications to the Government. These services are private and are not associated, managed or owned by the Government or any government agency. The contracting of these services implies the mandatory acceptance of these Terms and Conditions.

Standards of conduct

The user must, at all times, use this website, its content and services in accordance with the current terms of use, applicable laws and regulations, as well as common sense, morality and public order. In particular, and without limitation, the user must not:

To contract the services offered if you do not have the required legal age and capacity to contract according to the applicable laws in your country.
Make inappropriate or unlawful use of the content of our website, as well as the information of our services offered and/or use to develop illegal or harmful activities for the interests or rights of the company and/or third parties;
Copy, distribute or modify any part of this website for commercial or non-commercial purposes without prior written permission from the company;
Circumvent, disable or otherwise interfere with the security features of the website or features that prevent or restrict the use or copying of any content or that enforce limits on the use of the website;
Send or disseminate information, code or content that could reduce, impair, alter or impede user access to or normal use of this website and/or damage or impair equipment belonging to the company (such as servers or networks connected to the website) or other users. These include, but are not limited to, malware, viruses, logic bombs, etc.
Infringe the Company’s intellectual property rights, including, but not limited to, the use, modification, creation of derivative works, transfer (whether by sale, resale, license, sublicense, download or otherwise), reproduction, distribution, display or disclosure of any content on this site, without prior written permission from the Company.
Infringe the intellectual property rights of third parties in connection with the access or use of this website.

The access of any user who breaches these terms of use may be blocked or suspended at any time and without prior notice, in order to preserve the quality, security and availability of this website.

Limitation of warranties and liability

The use of this website is at the user’s own risk. The company strives to ensure the availability and security of the user’s navigation. However, access may be interrupted from time to time for maintenance, updating of content or services. Therefore, we cannot guarantee uninterrupted operation, without delays, errors or omissions due to circumstances beyond our control, or damage caused by third parties through unlawful intrusion.

The company is committed to updating the information and eligibility requirements for electronic travel authorization in accordance with government guidelines. If any errors are detected, please contact our customer service.

Thus, neither the company nor its associates, suppliers, employees or representatives shall be liable for errors or omissions in the website, nor for the misuse of its content and information by users or third parties for illegal or harmful purposes.

Likewise, the company is not responsible for access to the website by users under the required legal age, being the obligation of parents or legal guardians to supervise the use of the Internet by minors in their care.

The company is exempt from liability for any breach of these terms of use by the user or customer.

Service Delivery Policy

Processing Time: The online electronic processing service can take from 10 minutes to 24 hours, depending on the processing speed chosen by the client. It is important to take this estimated time into account when requesting the service.
Receipt of the QR Travel Document: Once the processing is completed, the customer will receive the requested travel document by e-mail. This marks the end of the processing service and the beginning of the document receipt service.
The document safekeeping and duplicate management service comes into effect immediately after the customer receives the travel document. It has a maximum duration of 60 days, during which the company guarantees the integrity and security of the document.
After 60 days, the company reserves the right to delete the data associated with the service, unless the customer requests an extension.
Customer Responsibility: The client is responsible for maintaining the confidentiality and security of his/her travel document once received. Any loss, misplacement or damage will be the sole responsibility of the client, unless covered by the document safekeeping service offered by the company.
Contact and Support: For any question, doubt or request related to the electronic processing service, document receipt or duplicate management, customers can contact contact our customer service team through the available communication channels.

Intellectual property rights

This domain and its subdomains are owned and registered by the Merchant of Record indicated in these Terms and Conditions. Its use is not permitted for products or services other than those offered here, avoiding confusion or discrediting of the company.

Intellectual Property

All elements of this site (texts, images, graphics, sounds, videos, trademarks, logos, etc.) and the necessary software are the property of the company or its licensors, protected by intellectual property rights. Reproduction, copying, distribution or any use without written consent of the company is prohibited.

Access to this website does not transfer intellectual property rights to the user. The company reserves all rights not expressly indicated in these terms of use according to the laws in force.

Privacy

Personal information collected to provide the private professional services offered on this page, as well as information obtained while browsing and/or using this website, will be processed in accordance with the Privacy Policy and the Cookie Policy.

The necessary technical and organizational measures have been implemented to ensure confidentiality, integrity, availability and protection in the processing of personal data.

Jurisdiction and applicable laws

These terms of use are subject to applicable U.S. laws and regulations.

In the event of any dispute or disagreement arising in connection with these terms of use, the user and the company agree to submit the resolution of the dispute to the competent courts in the place of residence of the user or the customer, whichever they prefer, expressly waiving any other jurisdiction to which they may be entitled.

The failure of the Company to exercise any right under these Terms of Use shall not be construed as a waiver of such right, unless the Company expressly waives such right in writing or the relevant action is statutorily barred by applicable law or regulation.